Short notes
★★★★★
After my brother's stroke, we opened the binder and found every safe-deposit step numbered. The co-signer phone list alone saved us a week.
— Soo-min R., Emergency Access Documentation Package
★★★★☆
The vault visit in Ulsan cost more than I expected because of travel, but the site notes finally matched what was in our home safe.
— Jae-won T., Physical Vault Coordination
★★★★★
My father refused video calls, so Seo-jin met him in the office twice. The glossary in the binder helped my mother understand terms she had ignored for years.
— Eun-ji M., Heir Briefing Session
Extended story: Multisig across two cities
A holder in Busan maintained a 2-of-3 multisig arrangement with a co-signer in Seoul and backups in a Haeundae safe-deposit box. His adult children lived abroad and had never seen the hardware devices.
We mapped each signer’s role, the order for contacting the co-signer, and which envelope in the safe-deposit box contained device labels versus recovery instructions. The heir briefing included a tabletop walkthrough using redacted copies.
The family reported that the written sequence prevented a premature exchange support ticket—which would have triggered additional verification delays. They noted the intake sessions felt slow at first; precision mattered more than speed.
Extended story: Post-consultation package
A client booked a Recovery Planning Consultation after storing seed fragments in three locations without a master index. The recommendation memo identified two conflicting instructions from old forum printouts.
They upgraded to the full package within a month. Revision round caught a mislabeled drawer reference before printing. The client wished they had started with the consultation earlier, but appreciated that the memo fee applied to the package total.